Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
YipitData Help Center
  1. YipitData Help Center
  2. Data Engineering Intake

Submit a request or incident

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"3e5bf5e162e6bdcd657c5fd26bc973ba47b04c7d_lout","branding":{"id":"931","key":"dei","name":"Data Engineering Intake","portalBaseUrl":"/servicedesk/customer/portal/931"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9abbb877-013b-4a60-b645-7ffe8dc0ee43/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNzdjN2Y5My01ZmFmLTRjMzItYjViOC04YTg2Mjc4MTdlM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlhYmJiODc3LTAxM2ItNGE2MC1iNjQ1LTdmZmU4ZGMwZWU0MyI6WyJyZWFkIl19LCJleHAiOjE3NzE0NTYzOTEsIm5iZiI6MTc3MTQ1NTc5MX0.pFEih0-U-NERWPahmscCV-Q47Hn7Pmfe9zEqw2FkHEA&client=a77c7f93-5faf-4c32-b5b8-8a8627817e3c&mode=fit","logoId":"9abbb877-013b-4a60-b645-7ffe8dc0ee43","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"YipitData Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"YipitData Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0d4753","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3c218c14-10fe-4ad6-a989-24e50a5f424a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNzdjN2Y5My01ZmFmLTRjMzItYjViOC04YTg2Mjc4MTdlM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNjMjE4YzE0LTEwZmUtNGFkNi1hOTg5LTI0ZTUwYTVmNDI0YSI6WyJyZWFkIl19LCJleHAiOjE3NzE0NTYzOTEsIm5iZiI6MTc3MTQ1NTc5MX0.ylnSHbRX0gJM2kipHYpUgS2UDYNg_0PCwiOh8RXtpoI&client=a77c7f93-5faf-4c32-b5b8-8a8627817e3c&height=300&mode=fit","bannerMediaApiFileId":"3c218c14-10fe-4ad6-a989-24e50a5f424a","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#0d4753","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"931","key":"dei","projectId":13279,"serviceDeskId":931,"name":"Data Engineering Intake","description":"<p>Welcome! You can raise a request for Data Engineering Intake using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/931","reqTypes":[{"id":"14100","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10320,"iconUrl":"https://get.support.yipitdata.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[1200],"key":""},{"id":"14099","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10306,"iconUrl":"https://get.support.yipitdata.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1200],"key":""}],"reqGroups":[{"id":1200,"name":"General"}],"orderMapping":{"1200":[14099,14100]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":931,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DEI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNzdjN2Y5My01ZmFmLTRjMzItYjViOC04YTg2Mjc4MTdlM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEzMjc5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzE0NTY5OTEsIm5iZiI6MTc3MTQ1NTc5MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.4GugZo57SSyhUf3DnDoHlk4HZQ910Nt1bs5aeHQzfeU","targetCollection":"upload-project-13279","endpointUrl":"https://api.media.atlassian.com","clientId":"a77c7f93-5faf-4c32-b5b8-8a8627817e3c","tokenDurationInMins":20}},"reqCreate":{"id":14099,"projectId":13279,"issueType":{"id":"14099","name":"Submit a request or incident"},"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10306,"iconUrl":"https://get.support.yipitdata.com/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10001","label":"Critical","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/931/create/14099","requestValidateBaseUrl":"/servicedesk/customer/portal/931/validate/14099","calendarParams":{"firstDay":0,"date":"2026-02-18T18:03:12-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNzdjN2Y5My01ZmFmLTRjMzItYjViOC04YTg2Mjc4MTdlM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEzMjc5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzE0NTY5OTIsIm5iZiI6MTc3MTQ1NTc5MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.wtPH0nwMKN3yjFzf62ySYwC88covHLndCwXFOqloMM4","targetCollection":"upload-project-13279","endpointUrl":"https://api.media.atlassian.com","clientId":"a77c7f93-5faf-4c32-b5b8-8a8627817e3c","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":4981543341531114,"updated":"2026-02-18T20:10:45.824805561Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[14099],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4981543341531114,"name":"Test form","submit":{"lock":false,"pdf":false},"templateFormUuid":"8d6b19b9-5670-4913-a4b6-a6d4fecc84ca"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"83672eca-a04d-4fbe-a432-9b1bbd6b0f56"}}]}],"conditions":{},"sections":{},"questions":{"1":{"type":"cd","label":"Dataset","description":"","validation":{"rq":false},"jiraField":"customfield_15440","questionKey":"dataset"}}},"uuid":"8d6b19b9-5670-4913-a4b6-a6d4fecc84ca"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":4981543341531114,"updated":"2026-02-18T20:10:45.824805561Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[14099],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4981543341531114,"name":"Test form","submit":{"lock":false,"pdf":false},"templateFormUuid":"8d6b19b9-5670-4913-a4b6-a6d4fecc84ca"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"83672eca-a04d-4fbe-a432-9b1bbd6b0f56"}}]}],"conditions":{},"sections":{},"questions":{"1":{"type":"cd","label":"Dataset","description":"","validation":{"rq":false},"jiraField":"customfield_15440","questionKey":"dataset"}}},"uuid":"8d6b19b9-5670-4913-a4b6-a6d4fecc84ca"},"linkedJiraFields":["customfield_15440"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=yipitdata5","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3e5bf5e162e6bdcd657c5fd26bc973ba47b04c7d_lout","baseUrl":"https://get.support.yipitdata.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://yipitdata5.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a77c7f93-5faf-4c32-b5b8-8a8627817e3c","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3e4b3b4d28bc4d9ea8f6d1a9e6cbae26","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://yipitdata5.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}